Terms of service

Joyx Corporation Co., Ltd. (hereinafter referred to as the ``Company'') has established the terms of use (hereinafter referred to as the ``Terms'') for each service in Japan (hereinafter referred to as the ``Service'') of the website ``LANVIN en Bleu MENS Online Shop'' (hereinafter referred to as the ``Site'') operated by the Company as follows. Furthermore, when users (as defined below) start using each service, they are deemed to have agreed to all the terms and conditions of each service.

definition

The definitions of terms used in these Terms are as follows.
1) "Member" refers to a person who has approved all of the contents of these Terms, has applied for membership registration in accordance with the procedures prescribed by the Company, and has been approved by the Company.
2) “Users” refers to “Members” collectively.
3) “Product” refers to the goods that the Company supplies to the member in this transaction.

Article 1 Scope and changes to these Terms

These Terms apply to all matters related to the use of this Service between users and the Company, and are the terms that must be observed during and after registration.
The Company may add new provisions to or change these Terms without the user's prior consent by notifying the User in any manner deemed appropriate by the Company, such as posting on this site or by e-mail.
If these Terms are changed, the User shall comply only with the changed Terms.

Article 2 Use of this service

Members shall use this service in accordance with these Terms and the rules such as coupon usage terms and conditions separately established by the Company. In addition, in order to use this service, you must also agree to the contents of our privacy policy and cookie policy. Please check the contents of these policies in advance.

Article 3 Membership Registration

Membership registration procedures shall be carried out by the person wishing to register as a member from the member registration screen of this service in accordance with the method specified by the Company and in accordance with the following items. Registration by proxy is not permitted at all.

1) When paying by credit card, you must comply with the terms and conditions of the credit card issuing company (hereinafter referred to as the "Credit Card Company") selected by the Member User.
2) Minors may not apply for membership registration or complete guest registration procedures without the prior consent of a parent or guardian.
If we approve the application based on the preceding paragraph, we will send a registration confirmation email, and once the email is sent, the person who made the application will be registered as a member.
If a person applying for membership registration falls under any of the following items, registration may be refused or registration may be canceled without prior notice.
1) If it is discovered that the person wishing to complete the membership registration procedure has been subject to disciplinary action such as cancellation of membership registration in the past due to violation of the terms and conditions regarding some service provided by the Company.
2) If the application details of the person wishing to complete the membership registration procedure contain false or inaccurate information.
3) If there is a delay in the performance of payment obligations such as fees related to products or services (hereinafter referred to as "products, etc.") or other nonperformance.
4) If the person commits any of the acts specified in Article 6 (Prohibited Matters)
5) In the event of any other violation of these Terms.
*However, even if approval is revoked, the member concerned will not be exempted from responsibility for fulfilling the payment obligations already incurred through this service under these Terms.

Article 4 Change of registered contents

If there is a change in all or part of the registered information, the user shall immediately follow the procedures established by the Company for this service and change the registered information. If such notification is neglected, processing based on already registered information will be deemed appropriate and valid. The Company shall not be held responsible for any damage caused if the Service is not provided due to the User's failure to change the registered information, or for any damage caused by not registering the change.

Article 5 Withdrawal of membership

Members can withdraw from membership at any time. If you wish to withdraw from membership, you must notify the operator. Your membership will be withdrawn upon completion of the withdrawal procedures prescribed by our company.

Article 6 Prohibited matters

When using this service, users shall not engage in any of the acts listed below.
1) Acts that violate these Terms and regulations, acts that lead to crimes, acts that violate public order and morals, or acts that are likely to do so.
2) Act of entering false information or information by a third party when registering as a member or changing registration details
3) Acts that interfere with the operation of this service or that may otherwise interfere with this service.
4) Acts that infringe on the property, privacy, intellectual property such as copyright, or other rights of other members, third parties, or our company, or acts that may be likely to do so.
5) Acts that slander, slander, or damage the reputation of other members, third parties, or the Company, or acts that are likely to do so.
6) Acts that cause inconvenience, disadvantage, or damage to other members, third parties, or the Company, or acts that are likely to do so.
7) Act of illegally using user ID and password
8) Acts of using this service by fraudulently using a credit card
9) Acts of purchasing products through this service for the purpose of resale, resale, or other profit.
10) Other acts that our company deems inappropriate.
If a User commits any of the acts set forth in each item of the preceding paragraph, the Company may suspend the User's use of the Service, and in that case, the User will lose the benefit of the deadline for all debts arising based on or in connection with the use of the Service and this Transaction, and the User shall be obligated to immediately pay the full amount of the debt to the Company.

Article 7 ID and password management

If the user has registered a user ID and password when using the website, the user shall be responsible for strictly managing and storing these. Our company assumes no responsibility for any damage caused to users due to unauthorized use. Additionally, the user acknowledges in advance that if the user registers false facts or information belonging to another person, the Company may suspend the use of the user ID and password.
The User shall be solely responsible for the use and management of the user ID and password set, approved, and registered by the User at the time of membership registration, etc.
Users shall not transfer, inherit, change name, lend, disclose, or leak their user ID and password to a third party.
The Company shall not be liable for any damage caused to the User due to negligence in the use of the User ID, password or credit card number, or unauthorized use by a third party.

Article 8 Copyright, trademark rights and other intellectual property rights

All copyrights, trademark rights, and other intellectual property rights of any content provided through this service (text, illustrations, designs, photographs, images, logos, icons, videos, programs, etc.) (hereinafter referred to as "content") belong to the Company, and users shall not engage in any act that infringes on these rights.
Regardless of the purpose, the use (copying, modification, diversion, transfer, distribution, posting, sale, publication, etc.) of all or part of the contents of this service and other posted contents without our permission is strictly prohibited.
If a problem arises with a third party due to violation of the provisions of this article, the user shall resolve the problem at his or her own responsibility and expense, and shall not cause any damage, loss, or disadvantage to the Company.

Article 9 Purchase of products

Users can purchase products etc. from our company using this service.
When purchasing products, etc., members shall apply for purchase in accordance with the method specified by the Company.
When the Company completes the application processing described in the preceding paragraph and the User receives an e-mail from the Company confirming the order details or a page to that effect is displayed, a sales contract regarding the product, etc. will be established between the User and the Company.
Notwithstanding the provisions of each of the preceding paragraphs, if there is any fraudulent or inappropriate behavior by the User in connection with the use of this Service, the Company may cancel or terminate the sales contract or take other appropriate measures.
Purchase applications must be made by the user himself/herself. Even if a third party purchases a product, etc. on behalf of the user or lends the user's name, the user shall bear all rights and obligations arising from the purchase of the product, etc.
Delivery of products using this service is limited to within Japan.

Article 10 Payment method

The amount paid for the product, etc. is the total of the purchase price including consumption tax and the shipping fee including consumption tax.
Payment for products purchased through this service shall be made by credit card, PayPay, or aupay.
In the case of payment by credit card, the User shall comply with the terms and conditions of a separate agreement with the credit card company. In the event that a dispute arises between a user and a third party such as the credit card company, the dispute shall be resolved by both parties, and the Company shall not be held responsible in any way.

Article 11 Product delivery and delivery

The area where products can be delivered or this service can be provided is within Japan.
The Company will prepare and ship the product according to the user's order registration details, and send a shipping completion email. However, please understand in advance that the delivery of the product may be delayed from the delivery date due to the following circumstances.
1) If there is an input error in the order details by the user, and the Company is unable to process the order normally.
2) If transportation is delayed due to traffic conditions, bad weather, or other force majeure circumstances.
3) During the year-end and New Year holidays, mid-year and year-end holidays, summer holidays, and company holidays
4) If objective circumstances occur that indicate that the user's financial condition has deteriorated or is likely to deteriorate.
5) Other cases similar to the preceding items
Depending on the user's Internet connection environment, there may be a time difference between the time the order is sent by the member and the time the order is received at our company; in this case, the time the order is received at our company will be the time the user orders.
Delivery of this product will be deemed complete when it is delivered to the delivery destination selected by the user. If the user does not receive the product ordered by the user even though it has been delivered to the delivery address, the user will be charged a penalty fee determined by the Company and the actual cost of shipping charges.

Article 12 Return of products

Regarding the return of products, the following items shall be complied with.
1) We accept returns for reasons such as "the size did not fit" or "it was different from the image".
2) Return shipping costs for products due to user circumstances (wrong order, size exchange, wrong image, etc.) will be borne by the user.
3) We will only accept returns of products if you contact our customer center within 10 days of shipping the product.

Please note that we cannot accept returns if any of the items below apply.
1) Products where the product or packaging is damaged or damaged due to the user's responsibility.
2) Products that have been shipped for more than 10 days
3) Products with product tags, price tags, labels, etc. separated
4) Products that have been used for purposes other than trying on. (Wrinkles, wrinkles, scratches, smells, etc.)
5) Sale items, pre-order/pre-order items
6) Some products in set products * For set products, we will only accept returns for each set product.
7) Hygiene products such as underwear and swimsuits
8) Books
9) Consumables
10) Cosmetics and cosmetic miscellaneous goods
11) Products with lost or damaged packaging (bags, boxes, and accessories) (*Accessories include hang tags, spare buttons, matching fabrics, replacement strings, etc.)
12) Resized products (including unused cases)
13) If you lose your delivery note (product statement)
14) Products that have been washed or cleaned

With the exception of some products, we allow you to cancel your order (cancellation before delivery). In order to cancel an order, the Company shall register the cancellation in accordance with the regulations separately established by the Company.

Article 13 Product Defects

When the Product arrives, the User shall immediately inspect its contents and whether there are any defects. In the unlikely event that there is a defect in this product, the user shall immediately contact the Company, and the user and the Company shall work together in good faith to investigate the cause of the defect.
Regarding the liquidation of defective products or the shipment of replacement products, the User and the Company shall deal in good faith. However, the Company shall not be responsible for any lost profits to the User due to the matters stated in this article.
Regarding shipping charges for returning the product, the user and the Company will discuss how to pay the cost each time, based on the nature of the defect.

Article 14-1 Disclaimer regarding products, etc.

Unless otherwise specified, warranties regarding products purchased and sold through this service shall be based on the contents of the attached product warranty.
We strive to ensure that the product images posted are as accurate as possible, but due to screen settings and photographic techniques, the color and size may differ slightly from the actual product.
If any information on this site is incorrect, we reserve the right to correct any typographical errors, inaccuracies, or omissions, and to update the information at any time without prior notice to you (including after you have placed your order).
We do not assume any guarantees or liability other than those stipulated in the preceding article regarding the quality, performance, compatibility with other products, and other defects of products sold and sold through this service, as well as any damage, loss, or disadvantage caused by these.
By processing affairs in accordance with the user's registered details, the Company will contact the contact information registered by the user and deliver the product, etc. to the destination specified at the time of product purchase in case of troubles such as unknown delivery address, etc., thereby fulfilling the obligation to deliver the product, etc., and shall be discharged from such obligation.

Article 14-2 Disclaimer regarding other matters

The Company is not responsible for any damages incurred by users in the event that part or all of the Service is suspended due to natural disasters, war, terrorism, riots, enactment or abolition of laws and regulations, intervention or orders from government agencies, infectious diseases, power outages, interruptions, delays, cancellations, data loss due to communication line or computer failures, system maintenance, etc., unauthorized access to data, transportation accidents, labor disputes, equipment accidents, or other force majeure events.
Despite taking appropriate safety measures, we are not responsible for any damage caused to users due to interruptions, delays, or cancellations of the system due to failures in communication lines or computers, or damage caused to users due to falsification of web pages.
We do not guarantee that e-mails and content sent from our web pages, servers, domains, etc. do not contain harmful items such as computer viruses. We may provide information and advice to users as appropriate, but we do not assume any responsibility for this.
The Company shall not be held responsible for any damages caused by the User's violation of these Terms. If a user causes damage to another user or a third party by using this service, the user will resolve the issue at his or her own responsibility and expense, and the Company will not be held liable for any damage.

Article 15 Handling of personal information

Our company will appropriately handle personal information obtained through the use of this service by users in accordance with our privacy policy. Please note that our company is not responsible for the protection or handling of users' personal information on other websites linked to our website.
[About PRIVACY POLICY]

Article 16 About the use of cookies

Cookies are used on our website and services for the purpose of analyzing user browsing information and providing services, information, advertisements, etc. tailored to individual users. Users can refuse cookies by setting their browser, but please note that if you do so, you may not be able to receive some services.
[About CookiePOLICY]

Article 17 Change/Abolition of Service

In order to maintain the operational status of this Service, the Company may temporarily suspend or cancel all or part of the provision of this Service without prior notice to the User in any of the following cases.
1) In the case of regular maintenance and emergency maintenance of the computer system for providing this service (hereinafter referred to as the "System")
2) If system operation becomes difficult due to fire, earthquake, flood, lightning, heavy snow, power outage, natural disaster, etc.
3) If the system becomes difficult to operate due to war, civil war, riot, disturbance, etc.
4) If system operation becomes difficult due to system failure, unauthorized access from a third party, computer virus infection, etc.
5) When requested by an administrative or judicial organ based on reasonable grounds.
6) In other cases where the Company determines that it is necessary to stop the system due to unavoidable circumstances.

Article 18 User Responsibilities and Connection Environment

Computers, smartphones, other equipment, software, communication lines, and other communication environments necessary to receive this service shall be prepared and maintained at the user's expense and responsibility.
Users must understand that when using this service, they may pass through various networks, and that the content of data and signals may be changed depending on the connected network or device, in order to connect to or pass through them, before using this service.

Article 19 Copyright

The copyright of the database related to this service, the design and structure of this site, the screens displaying information on this product, and other copyrighted materials shall belong to our company, and users shall not copy, sell, publish, or engage in any other acts that infringe on copyright with respect to any information obtained through this site. Additionally, users shall not use the information posted on this site to provide any services similar to or competitive with this service.

Article 20 Confidentiality

Users shall not copy, transmit, mail, or disclose to any third party any information obtained through the use of this site (including price information, image information, etc.) without the prior written consent of the Company.

Article 21 Elimination of anti-social forces

The User affirms and represents that none of the following items apply and will not apply in the future.
1) Must not be an organized crime group, a member of an organized crime group, a quasi-member of an organized crime group, a person for whom five years have not passed since the date of ceasing to be a member of an organized crime group or a quasi-member of an organized crime group, a company associated with an organized crime group, a corporate racketeer, etc., a social movement masquerade, a special intelligence organized crime group, or any other person equivalent to these.
2) Do not engage in violent demands, unreasonable demands, threatening speech or behavior, acts of violence, acts that damage trust by spreading rumors or fraudulent means, acts that obstruct business operations, or any other similar acts (including when doing so using a third party).
If a user violates the provisions of the preceding paragraph, the Company may immediately disqualify the user without any notice or demand.
Even if damage is caused to the user as a result of the application of the provisions of the preceding paragraph, the Company shall not be liable for any damage whatsoever. In addition, if a member violates the provisions of paragraph 1 and the Company suffers damage, the user shall compensate for the damage.

Article 22 Others

In principle, the method of communication between the Company and the User regarding the use of the Service shall be through the website at mens.lanvin-en-bleu.com and email (email address: lanvin-en-bleu.mens_onlineshop@joix-corp.com or lanvin-en-bleu.mens_onlineshop@mm.joix-corp.com).

Article 23 Negotiations, Governing Law, Agreed Jurisdiction

In the event that there is any question regarding the use of this service that is not stipulated in these Terms or the interpretation of these Terms, the Company and the User shall discuss the matter in good faith and resolve the issue. These Terms shall be governed by and interpreted in accordance with Japanese law, and Japanese law shall also apply to the use of this Service. In the event that a lawsuit arises regarding the use of this service, the Tokyo District Court will be the court with exclusive jurisdiction of the first instance.

*Additional provisions: These terms will apply to all users from April 1, 2024.