Shipping policy

Even if you specify your desired delivery date and time when placing your order, we may not be able to deliver your item as scheduled.
Regarding the delivery status of the product, please contact Yamato Transport using the delivery slip number listed in the "Shipping Notification" email sent from our center after shipping.
We apologize for any inconvenience this may cause and ask for your understanding and cooperation.

*Saturday has been changed to a regular holiday, so we will be closed for shipping on Saturday.

・Delivery is limited to within Japan.

・Items will be delivered on the delivery date specified at the time of ordering.

*If you select "No Request" for the delivery date, the item will be delivered as soon as shipping preparations are completed.

*Items will be shipped from our center on the next business day or the business day after next.

*Products for which you have specified a desired delivery date will be delivered on the desired delivery date. However, for deliveries to Okinawa Prefecture, delivery may be delayed even if you specify the delivery date and time.

We apologize for the inconvenience, but please check the delivery date details yourself directly from the "Estimated Delivery Date Search" page on the Yamato Transport website before placing your order.
Our distribution center address is as follows.

〒343-0845
2-9-31 Minamikoshigaya, Koshigaya City, Saitama Prefecture
Joyx Corporation
Koshigaya Distribution Center 4F
LANVIN en Bleu MENS Online Shop

If you have specified a delivery date, we will take into account problems during delivery (traffic, weather, etc.), and the system will allow the delivery to take place between the 7th and 9th day, counting the day after the order date as the 1st day.

*Depending on the area specified by Yamato Transport Co., Ltd., delivery may not be possible within the specified time period.

Shipping fee: Nationwide ¥550 (tax included)

*Shipping is free for purchases over ¥11,000 (tax included).

*Since each order number will be shipped separately, if the order numbers are different, the items will be shipped separately and shipping charges will apply each time.

Delivery status after shipment

Regarding the delivery status of the product, we will send a shipping notification email to the registered address on the shipping date.
After checking the delivery slip number (12 digits) listed in the email, go to the Yamato Transport website.
When you search, the following will be displayed.

1.Current location of luggage

2. Contact information of the sales office in charge (the office nearest to the customer)

If you search for the delivery slip and it shows up as "Not Registered", the registration within the delivery company has not been completed, so please search again after half a day has passed.

If you arrive late...

If delivery is delayed, please call our office and provide us with the delivery slip number.
The sales office will contact the driver.
If a delivery is made while you are absent...

If you are not home at the time of delivery, we will post an "absence slip" in your mailbox.
The "delivery slip number" and "sales office telephone number" are written on the absentee slip.
Based on this, please contact our office and let us know the next pick-up date and time.
Please note that if you return the product after the first week, it will be returned.
Additionally, once a product has been shipped, it is not possible to transfer it to another address.
Thank you for your understanding.
If the period for receiving the product has passed...

If the customer declines to receive the package due to personal reasons or is absent for a long period of time, usage may be restricted.
Please be sure to pick up your ordered items.